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AI GO
By function

AI for Office Administration

Admin work is the hardest to see: which desk a document is sitting on, who borrowed the projector, how much toner is left. AI GO turns these scattered errands into trackable processes so admin stops being a human index.

Trackable
document routing and approval status
Self-service
assets and rooms booked online
On record
requests become tickets, nothing dropped

What you are probably dealing with

Nobody knows whose desk the document is on

Paper goes in a folder, files get forwarded by email. Finding out which stage a document has reached means asking every person in the chain.

Asset lending tracked on a whiteboard

Laptops, projectors, pool cars, meeting rooms — who has them and when they are due back is written on a board or in a group chat. When something goes missing, the only method is asking everyone.

Requests drown in group chats

A broken light, a failed access card, a lunch order — every team tags admin in chat. Volume buries them, and who asked for what is forgotten.

Supplies are either short or overstocked

Toner, stationery and cleaning materials have no usage record, so reordering is guesswork — either an emergency run to the shop or a cupboard full of surplus.

Before and after

Before

  1. 1Documents circulated on paper or by email
  2. 2Asset lending written on a whiteboard or in chat
  3. 3Requests scattered across messaging apps
  4. 4Supplies reordered from impression
  5. 5Admin becomes the index for everything

With AI GO

  1. 1Documents route online with visible stages and timings
  2. 2Assets are booked and returned online, with overdue alerts
  3. 3Requests become tickets with an owner and a status
  4. 4Usage is recorded and low stock prompts a reorder
  5. 5The system remembers who asked for what

Modules involved

These four modules are independent — start with whichever hurts most rather than adopting everything at once.

行政總務管理

以工單看板(可拖曳)為核心的行政總務後台:報修、領用、借用與庶務申請統一流轉,並直接使用 AI GO 內建的員工、公告、報支、資產、用品與採購資料表。

Operations

公文信函管理中心

公文與信函的收發、承辦、簽核與歸檔中心。支援手機拍照或本機掃描檔上傳、文號自動編派、承辦看板、合約到期提醒與受控文件版本管制。

Operations

租借營運管理

租賃業者專用營運後台:線上租借申請、合約與明細、多據點取件/異地歸還、逾期與損賠計費、押金與收款、單品資產與維修保養履歷。全面架構在 AI GO 內建的客戶/商品/庫存/銷售/收付款模組上。

Operations

通用 · IT 服務台

IT 服務台雙介面:員工前台線上報修與查進度,IT 後台以拖曳看板派工,並管理硬體資產、軟體授權、機房巡檢與廠商進出。全部資料落在 AI GO 既有的專案/人資/資產模組,不建自訂表。

Operations

Platform capabilities

Documents leave a trail

Which stage each document is at, how long it sat there and who signed what all live in the system. Audit and traceability stop being reconstruction exercises.

Loans and expiries raise themselves

Assets overdue, rentals expiring, maintenance intervals reached — configured once and then surfaced by the system rather than remembered by admin.

Your forms stay your forms

Purchase requests, seal-use applications and asset transfer forms differ at every company. Rather than adopting a packaged form, the app is generated from the paper forms you already use.

Controls over seal use and purchasing

Approval limits and which documents need a second signature are written into the system rather than carried as unwritten convention.

Labour cost you can recover

For a 100-person company with a two-person admin team at an average loaded rate of NT$300/hour:

Document routing and status lookups

Hours / month
26 hrs
Hourly rate
NT$ 300
Recovered / month
NT$ 7,800

Asset lending records and chasing returns

Hours / month
20 hrs
Hourly rate
NT$ 280
Recovered / month
NT$ 5,600

Receiving and assigning requests

Hours / month
30 hrs
Hourly rate
NT$ 280
Recovered / month
NT$ 8,400

Supply counts and purchase requests

Hours / month
16 hrs
Hourly rate
NT$ 300
Recovered / month
NT$ 4,800

Meeting room and pool car scheduling

Hours / month
14 hrs
Hourly rate
NT$ 280
Recovered / month
NT$ 3,920
TotalNT$ 30,520

These figures assume a typical staffing profile. Real numbers depend on your team size and process — we rerun the model with your own data during a consult.

FAQ

We are small. Do we really need a system?
The test is not headcount but whether admin is a single point of failure. If one person is holding "where things are and which stage documents reached" in their head, that is a risk regardless of size — when they take leave or resign, the information goes with them. The value here is moving the index out of a person’s head.
Will colleagues actually use it?
This is the usual reason admin systems fail. In practice, keep the entry point as familiar as possible — let requests still start in the messaging app people already use and arrive via webhook as tickets. Users change nothing, while admin gains trackable data.
Can we adopt asset management only?
Yes. Asset rental management is its own module, giving you online lending and overdue alerts immediately. Documents, tickets and supplies can follow later.
Must all paper documents go digital?
Not in one step. A common approach is to put routing and approval status online while physical documents continue to be filed as before. That solves the expensive problem — finding where a document is — and leaves the physical process for a later conversation.

Further reading

Other solutions

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